The Ledger is a documented record of operational engagements — organized by the kind of problem and the kind of work. Each entry is drawn from a real situation: a system that failed, a process that couldn't scale, a business that outgrew what it had built. If something here sounds familiar, that's the point. Use the classifications below to orient yourself, or scan the entries directly.
LOG_ID
Ledger_Entry
Sector
Pressure_Point
System_Built
Status
LOG_ID
Ledger_Entry
Sector
Pressure_Point
System_Built
Status
LOG_02
Equipment & Dealer Operations
growth-ceiling
system-migration
[Sunset]
LOG_01
Health & Performance
platform-lock-in
infrastructure-rescue
[Stabilized]
LOG_02
Equipment & Dealer Operations
1. The Situation: A municipal equipment dealer’s legacy website became an operational bottleneck as the business expanded from a single location to a multi-building campus. 2. The Root Cause: The platform was a static brochure, not an operational catalog. Inventory data lived in multiple places, forcing manual duplication as the business scaled. 3. The Judgment
Pressure_Point:
System_Built:
growth-ceiling
system-migration
[Sunset]
Read Full Ledger EntryLOG_01
Health & Performance
1. The Situation: A professional services firm lost all email and web presence after canceling an all-in-one hosting account, resulting in a complete communications blackout. 2. The Root Cause: The business unknowingly tied domain authority, email routing, and hosting into a single vendor relationship, creating a hidden single point of failure. 3. The Judgment Applied:
Pressure_Point:
System_Built:
platform-lock-in
infrastructure-rescue
[Stabilized]
Read Full Ledger EntryLOG_03
Health & Performance
A mental wellness assessment process was transformed from a manual, one-on-one delivery into a scalable digital proof-of-concept using lean, modular tools. By automating scoring, reporting, and workflow logic on a flexible platform, the solution enabled growth beyond individual sessions and provided a validated blueprint for a future custom application.
Pressure_Point:
System_Built:
growth-ceiling
proof-before-build
[Sunset]
Read Full Ledger EntryLOG_02
Expanding Dealer Capacity
Sector:
Equipment & Dealer Operations
1. The Situation: A municipal equipment dealer’s legacy website became an operational bottleneck as the business expanded from a single location to a multi-building campus. 2. The Root Cause: The platform was a static brochure, not an operational catalog. Inventory data lived in multiple places, forcing manual duplication as the business scaled. 3. The Judgment
Pressure_Point:
System_Built:
growth-ceiling
system-migration
LOG_01
Recover DNS & Email Access
Sector:
Health & Performance
1. The Situation: A professional services firm lost all email and web presence after canceling an all-in-one hosting account, resulting in a complete communications blackout. 2. The Root Cause: The business unknowingly tied domain authority, email routing, and hosting into a single vendor relationship, creating a hidden single point of failure. 3. The Judgment Applied:
Pressure_Point:
System_Built:
platform-lock-in
infrastructure-rescue
LOG_03
Scale Manual Coaching App
Sector:
Health & Performance
A mental wellness assessment process was transformed from a manual, one-on-one delivery into a scalable digital proof-of-concept using lean, modular tools. By automating scoring, reporting, and workflow logic on a flexible platform, the solution enabled growth beyond individual sessions and provided a validated blueprint for a future custom application.
Pressure_Point:
System_Built:
growth-ceiling
proof-before-build